Shipping and Logistics
At Timber CR, we ensure your order is delivered safely, punctually, and in optimal condition, no matter the destination. Our logistics system is efficient, reliable, and backed by strategic partners in land, sea, and air transportation.
-Order Processing-
and Preparation
Every order is processed with technical precision and full traceability
Customized wood selection based on your specific requirements
Cutting, drying, and packaging following strict conservation and protection standards
Labeling and legal documentation to ensure regulatory and customs compliance
Shipment with dispatch guide, invoice, and forestry permits (when applicable)
Domestic Shipping
We deliver throughout Costa Rica, including rural areas, offering:
- In-house transportation or delivery via partnered carriers
- Scheduled deliveries based on volume, destination, and urgency
- Prior notification and real-time shipment tracking
International Shipping
We export wood to various countries across the Americas, Europe, and other regions, complying with all legal and logistical requirements
- Guidance on phytosanitary requirements, certificates of origin, and customs documentation
- Coordination with freight forwarders, ports, and logistics agents
- Containers adapted for product preservation and transport safety
- Shipments available under FOB, CIF, or according to the agreed Incoterm
Estimated Delivery Times
Domestic (Costa Rica): 3 to 10 business days depending on destination and product availability
International: 15 to 30 business days depending on country, volume, and customs clearance
Shipment Tracking
Once your order is dispatched, you’ll receive an email with:
- Tracking number
- Carrier contact details
- Shipment documentation attached
- Direct support for any inquiries or unexpected issues
Transport Safety
- Reinforced packaging to prevent damage during transit
- Humidity and ventilation control according to wood type
- Cargo insurance available upon request
Have Questions About Your Order's Logistics?
Write to us at logistica@timbercr.com or message us via WhatsApp.
Our team is ready to support you and ensure a fast, clear, and satisfying delivery experience.
